Head of Human Resources

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Department: Human Resources

Reports to: CEO

We have set out to be the market leader in technology and connectivity integration across UK infrastructure.

We will draw upon our core values and out-perform others, delivering excellence through customer responsiveness, collaboration, and innovation.

In doing so we will create a sustainable future for our people and our customers, reshaping and influencing the industries we operate in.

Working in partnership without customer we intend to achieve the extraordinary.



We strive to attract and retain the finest talent and are looking for a visionary HR leader to develop our People at Linbrooke strategy further. This is a vital appointment for us as People are at the heart of everything that we do.

The person in this role, in conjunction with the Executive Chairman and CEO, will be responsible for helping us to reimagine the way we develop and nurture our people, our culture, our structures and our policies.

The successful candidate will have the opportunity to scale our People and Talent operations across the business working together with our key internal and external stakeholders to engage, motivate and develop our people as well as attracting new talent to Linbrooke.

Serving as an advisor to the CEO and to all members of the Senior Management Team (SMT) the Head of HR will be responsible for leadership, development, coaching, employee relations, talent acquisition, stakeholder engagement, culture, organisational design and change, performance management, learning and development. The successful candidate will also oversee all of the human resources (HR) services provided on a daily basis to the business.

A brief outline of the position

Develop and implement a comprehensive people at Linbrooke strategy and strategic workforce plan that aligns with the overall mission and business objectives, resulting in innovative best practices and policies that will help build a high performing culture of quality first mindset, excellence, accountability, transparency and collaboration.

The Head of HR will act as a strategic partner to the CEO and key stakeholders within the organisation providing insight on the people and cultural impact of all strategic decisions and engaging with all aspects of the organisation. Contributing through challenge and coaching to develop strong, cohesive, talented teams, and providing insightful, innovative thinking and problem solving on critical issues.

Coach and counsel SMT in developing themselves and their teams to achieve improved performance and engagement. Influence and encourage open conversations, positive and effective development reviews for all colleagues.

Provide strategic leadership on all people & development projects: HR analytics & reporting, talent reviews, training, change management, organisational design, recruiting and retention.

Optimise the HR function, modernise and refine key processes and activities aligned toward achieving the strategic objectives of the business.

Provide the HR advice and presence as required for the formal procedures and measures such as discipline, grievance and capability.

Lead a People at Linbrooke strategy that ensures a culture of employee development, retention and attraction of exceptional talent. Oversee remuneration and reward practices to ensure salary benchmarking is conducted on a regular basis and that the business becomes a recognised employer of choice.

Working with the SMT and CEO to ensure health & wellbeing is prioritised for employees and our stakeholders.


  • You have significant Human Resources experience (min 10 years) at a management level, ideally within a high-volume, fast-paced and customer-focused environment.
  • CIPD Level 7 or equivalent, linked to the experience.
  • Employee Relations and Engagement.
  • Performance Management, Talent Management and Succession Planning.
  • Solid problem-solving and analytical capabilities; you're able to analyse Human Resources metrics, find root causes and then develop short, medium and long-term plans accordingly.
  • You always develop effective working relationships with colleagues, at all levels.
  • You demonstrate a proven, hands-on attitude while remaining flexible and adaptable.
  • Demonstrable ability to motivate and positively influence others.
  • You possess strong change management, negotiation and influencing skills.


  • L&D and competency framework experience


Click here to download the full description of this role.





All employees must be able to speak the English language with fluency with good oral and written skills. Fluency relates to a person's language proficiency and their ability to speak with confidence and accuracy, using accurate sentence structures and vocabulary. For those whose first language is a signed language, all reasonable adjustments will be made.

Comply at all times with the requirements of Linbrooke Services’ HSEQ policies and in accordance with the Health & Safety at Work Act. Delivery of all work in accordance with Linbrooke Services’ quality procedures and customer standards and specifications. Support the business during quality audits and demonstrate compliance.


As of May 2018, the new European Union General Data Protection Regulation (GDPR) came into force and will impact every organisation which holds or processes personal data. These regulations will remain in force regardless of the United Kingdom’s status as a European Union member state.

The GDPR will work alongside the 2018 Data Protection Act to require organisations to demonstrate compliance with the regulations, will apply more stringent enforcement of these requirements and will impose substantially increased penalties for those who do not comply. If you are responsible for the processing of any personal data as part of your role then you have a duty to ensure that this information is handled with the strictest confidentiality, within the guidelines set out by the Company, and ultimately in full accordance with GDPR. All those working for and on behalf of Linbrooke Services have a duty to comply with statutory requirements. Learn about what personal information we collect about you and how we use it here.

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