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HR Assistant

Overview
Application
Location:
Department:
Date Added:
07/01/22
Application Closing Date:
04/03/22

We have set out to be the market leader in technology and connectivity integration across UK infrastructure.

We will draw upon our core values and out-perform others, delivering excellence through customer responsiveness, collaboration, and innovation.

In doing so we will create a sustainable future for our people and our customers, reshaping and influencing the industries we operate in.

Working in partnership with our customer we intend to achieve the extraordinary.

ROLES RESPONSIBILITIES AND ACCOUNTABILITIES

About you:

You will be keen to learn about the employee lifecycle, from recruitment and performance through to termination.  As you progress within your role you will provide remote and in-person HR support including administration, preparing of contracts and policies, HR advice on disciplinary, grievance, absence, restructure and capability procedures, amongst other things, under the guidance of a senior HR professional who will advocate for your learning and development.  The People function will be recognised as a professional and crucial department within the business through the hard work of yourself and colleagues.

Scope of the Role

The People function puts the business at ease and allows them to concentrate on running their business, knowing a professional support function is on hand whenever they might need some additional support.  Our internal customers have a variety of needs which may be some training and development in absence management, through to queries about holiday pay, or terms of their employment contracts.  Every day is varied with plenty of interesting tasks to work though and there will be lots of ongoing learning in order to progress within the role, and the business as we increase in size.

As part of your day to day role, you are responsible for the following;

  • Advising on capability, absence,  restructuring, disciplinary and grievance procedures;
  • Carrying out or advising on conducting investigations;
  • Taking notes in meetings, such as absence review meetings;
  • Preparing bespoke training with the guidance/input of a senior;
  • Supporting with internal learning activities to promote HR to internal teams;
  • Providing HR administration support such as changing reporting lines, filing documents, preparing new starter packs;
  • Updating and producing documents such as invite and outcome letters;
  • Auditing personnel files and preparing basic reports;
  • Drafting and pre-prepared employment contracts;
  • Helping to review policies and the employee handbook with input from the wider HR team;
  • Preparing documents for any data protection requests as required;
  • Providing ad-hoc advice covering a wide variety of HR issues, escalating or taking a message where necessary; and
  • Supporting the rollout of the HRIS and ensuring this is kept up to date.

We believe in trusting employees to get their work done, and this role can be undertaken in line with our hybrid working policy.  This means that a normal week will involve being partially home-based and partially office-based (3 days per week, as agreed with your manager) so the successful applicant will need to be able to work autonomously and receive remote support, with connectivity and a suitable workspace available at home.   On occasions, for training or if there are one-off issues, you may be required to work additional days in the office to ensure these activities are completed.

The above list is not exhaustive; you will occasionally be asked to undertake additional duties where it is reasonable and appropriate.

SKILLS, QUALIFICATIONS AND COMPETENCE

Essential:

  • A minimum of Grade 4/Grade C in English and Maths GCSEs;
  • A logical approach to problem-solving and getting to the heart of issues;
  • An understanding of people issues facing businesses, and a keen interest in a career within HR;
  • Excellent oral and written communication skills are essential;
  • Displaying integrity and professionalism at all times;
  • The ability to type quickly and accurately for note-taking, short-hand preferred;
  • An awareness of data protection and confidentiality;
  • Self-motivated and able to work with autonomy, sometimes remotely; and
  • General computer skills to include MS Office applications.

Desirable:

  • A-level in English at a minimum grade of C or above;
  • Previous experience within HR at an administrative level;
  • Experience of working on Microsoft Planner to organise tasks.

Core interpersonal Requirements

  • Building and maintaining effective relationships with other team members;
  • Able to work across multiple workstreams and departments;
  • Desire to continually learn and develop;
  • Supporting fellow team members whilst providing a challenging, supportive and caring place to work.

Measures

  • Accuracy in documents that are produced, e.g. contracts of employment, invitation letters to formal meetings;
  • Meeting set deadlines for delivering projects or tasks which are assigned to you;
  • Ensuring the department meets its KPIs with your personal contribution;
  • Achieving goals and milestones as set by your manager for your own development;
  • Ensuring that the People team retains an excellent reputation through providing a quality, efficient service.

 

Disclaimers

ENGLISH LANGUAGE PROFICIENCY

All employees must be able to speak the English language with fluency with good oral and written skills. Fluency relates to a person's language proficiency and their ability to speak with confidence and accuracy, using accurate sentence structures and vocabulary. For those whose first language is a signed language, all reasonable adjustments will be made.

GENERAL SAFETY
Comply at all times with the requirements of Linbrooke Services’ HSEQ policies and in accordance with the Health & Safety at Work Act. Delivery of all work in accordance with Linbrooke Services’ quality procedures and customer standards and specifications. Support the business during quality audits and demonstrate compliance.

HOW WE USE THE INFORMATION YOU PROVIDE

We collect and processes personal data relating to job applicants. We are committed to being transparent about collecting and using that data and meeting our data protection obligations. Please take a moment to read our privacy policy to understand how we use the information you provide. 

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HR Assistant

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