Quality Policy Statement

Linbrooke Services commits to a high standard of product and service, recognising it as the keystone to our success, reputation and total satisfaction of our customers.

We will aim to:


  • – Identify objectives across the business, aimed at continuous improvement of the integrated management system and enhancing customer satisfaction.


  • – Work with suppliers and customers to establish and maintain the highest quality standards and legal requirements.


  • – Be open to new ideas and adaptive to change.


  • – Be resourceful and innovative in meeting our customers’ needs and expectations.


  • – Analyse data, customer satisfaction and conformity to service requirements in order to identify opportunities for preventive action, continuous improvement and to measure the effectiveness of the integrated management system.


Linbrooke Services will establish measurable, quality centred, objectives which will be periodically reviewed to track progress and ensure that they remain relevant to the business. We will ensure that this policy is communicated to and understood by all members of staff.


Linbrooke Services are committed to operating in accordance with the requirements of BS EN ISO 9001:2015.

This policy will be reviewed annually as part of the management review process to ensure its continued relevance and adequacy.


Ensure that all employees are competent to do their tasks and provide them with adequate information, instruction, supervision and training.


This policy will be reviewed annually.