Worksafe Policy Statement

Linbrooke Services expects that employees stop work and apply this policy where they consider the working environment or working practices to be unsafe. The work-safe policy provides this opportunity.


    • – All employees must play their part in implementing this policy if safety standards are to constantly improve. They must do so to meet their legal duty to inform their employer of shortcomings in any protection arrangements. The refusal to work process is as follows:


    •  – If an employee (individual) believes that a task or condition will endanger either themselves or others, work should cease and the situation be immediately reported to the person in charge on site (Linbrooke Services’representative as appropriate).


    • – The situation will then be reviewed by the person in charge on site and consideration will be given to the safety impact on the individual and others. Wherever possible, immediate and appropriate action must be taken to resolve the situation.


    • – As a result of the review, the system of work will either be confirmed as safe or amended. If the individual is satisfied with this outcome, they will resume work.


    • – If the individual remains dissatisfied, the person in charge will contact Linbrooke Services’Project Manager (or Duty Manager) providing all the relevant details/background to the situation.


    • – If the situation cannot be resolved, a review of the risk assessment and a benchmark review will be undertaken by the Head of HSEQ, the respective Director and competent persons against all legislative requirements, railway group standards and industry best practice to determine the safety impact of the task or condition.


    • – If the benchmark review fails to produce a satisfactory outcome, the disputed system of work will cease and Linbrooke Services’Head of HSEQ or respective Director will inform the standard owner as soon as practically possible.


The Head of HSEQ will liaise with the customer to consider the disputed working arrangements, making any necessary changes and advise the Director accordingly.

Changes to working arrangements will be documented and implemented by the Director. This may include amendments to internal work instructions, processes, risk, aspect and COSHH assessments. Additional levels of training and competence may be required by individuals or further briefings as appropriate.

Full details of the eventual agreed outcome will be forwarded to the complainant and the customer where appropriate. Suitable records will be maintained.

Should the complainant still be dissatisfied with the system of work, Linbrooke Services will provide independent arbitration from an external source. Linbrooke Services will undertake to follow the arbitrator’s advice.

Should the arbitrator uphold Linbrooke Services’safe system of work and the complainant still refuse to work, Linbrooke Services will implement the disciplinary procedure.

Disciplinary action will not be taken against any individual who initiates the work safe process based on concern for workplace safety.

The arrangements in place to implement this policy form part of the company’s day to day operational procedures and as such are reviewed on a continuous basis.  Where opportunities for improvement in safety standards or safety problems are identified they will be tackled promptly, with sufficient resources, to ensure that they are adequately dealt with, implemented and briefed into all employees.

This policy statement will be formally reviewed on an annual basis.